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Are you not receiving SAIPA E-mail Notifications?

 

Dear valued member,

SAIPA is committed to effective communication with its members and will do everything in our power to ensure that you receive all our e-mails.

If you are not receiving our bulk e-mails, please check the following:

1.     Are our bulk e-mails routed to your junk mail box? If bulk e-mails end up in your junk mail box, please follow the steps below:

How to add an address or domain to ‘Safe Senders’ in Outlook:

o    From the menu in Outlook,select Actions | Junk E-mail | Junk E-mail Options…

o    Go to the Safe Senders tab

o    Click Add

o    Type the email address or domain name you want to whitelist.

§  To add a single address, type "person@example.com", for example.

§  To add a complete domain, type "example.com", for example.

§  To make sure sub-domains are not automatically whitelisted when you add a domain, include the '@' sign: "@example.com", for example. In this case, mail from "person@example.com" will not be whitelisted.
Click OK.
Click OK again.

If you already have a message from SAIPA that you want to add to the Safe Senders list in your Outlook Inbox (or the Junk E-mail folder, of course), the procedure is even easier:

o    Open a message from SAIPA that you want to add to Safe Senders.

o    Select Actions | Junk E-mail and then add to Safe Senders

2.     Does SAIPA have your correct and up-to-date e-mail address on the SAIPA member profile?If not, please update your e-mail (click here to login to SAIPA website).

3.     Has your service provider possibly blacklisted our bulk e-mail address saipamail@saipa.co.zaor filters it out as spam? Please ask your service provider to whitelist all e-mails from e2ma.net (Domain Name), 66.179.93.120/29 (IP Address).

If the 3 suggested checks above do no thelp you solve the problem, we suggest that you provide us with an alternative e-mail address to which we can send SAIPA bulk e-mails.

Please report any problems with bulk mails or any other service delivery issues to Adrie Krugel, Client Care Manager, at clientcare@saipa.co.za or 076 981 0638.